The IRCTC has fined a catering firm Rs 1 lakh and issued a show-cause notice for licence termination after a passenger found a fly in his meal on the Ahmedabad-Mumbai Tejas Rajdhani Express. The firm, Araha Hospitality Pvt Ltd, was warned for lapses in meal preparation and packaging, and instructed to improve hygiene and quality control to prevent future incidents.
The AI-enabled system detects nine types of errors in the kitchens that are primarily responsible for unhygienic food on trains.
A passenger has been booked for allegedly using his phone to photograph female cabin crew on a flight from Coimbatore to Udaipur.
A 22-year-old passenger was detained at Chaudhary Charan Singh International Airport in Lucknow after a country-made pistol was found in his baggage during security screening.
The founders of the Rapido app have been booked in Nagpur for allegedly operating petrol-powered bike taxi services in Maharashtra without the necessary government permissions. A case was registered following a complaint from the Nagpur RTO after a special drive revealed private vehicles were being used commercially without proper licenses, raising concerns about passenger safety and revenue loss for the government.
Agra Police responded swiftly to a distress alert posted on X (formerly Twitter) by a passenger and arrested four people for allegedly harassing two girls on a moving bus.
The Northern Railway is expected to soon announce the date for the commencement of commercial operations of the country's first hydrogen-powered train after Prime Minister Narendra Modi inaugurated it on the Jind-Sonipat route in Haryana on Friday.
Rajesh Karkera takes his family of EV disbelievers on a road trip to Alibaug on the Mahindra XEV 9e and comes back as a unit singing the EV's praise. This is his account.
While Jet Airways continues to fly high with a dominating presence among airlines in India, it also leads in the number of passenger complaints.
Agra Police swiftly responded to a distress alert on X (formerly Twitter) and arrested four individuals for allegedly harassing a woman and a girl on a bus travelling from Kanpur to Ahmedabad.
'Courts are not moved by spectacle. They act when the facts, as they stand, call for the law to step in.'
Boat services at Purushottampuri, a pilgrimage site in Beed district, have been suspended after a capsizing incident killed two women. Local residents allege that many private operators run services without proper licences or safety equipment.
SpiceJet recorded the highest complaint rate per 10,000 passengers, rising sharply from 3.9 in November 2024 to 13.8 in October 2025.
Around 1,000 passenger complaints have been received against Air India during the last three months related to various issues, including refund of fares, overbooking of flights, and staff behaviour, Minister of State for Civil Aviation V K Singh said on Monday. The Tata Group on January 27 took control of Air India after winning the bid for the airline on October 8 last year. "Ministry of Civil Aviation has been receiving grievances related to air transport, including Air India, on the various issues such as refund of fares, flight issues, staff behaviour, baggage issues, overbooking of flights, etc," Singh said in his written reply to a question in Rajya Sabha.
The Railway Protection Force (RPF) has apprehended a gang from Bihar accused of drugging and robbing train passengers on the Malabar Express. The suspects were caught with stolen valuables and sedatives.
A five-year-old girl died after allegedly falling from a toy train at Mandore Garden in Jodhpur. The girl sustained fatal injuries after being run over by one of the train's wheels. Police are investigating the incident.
A passenger on an Akasa Air flight from Delhi to Goa was arrested for allegedly smoking a 'beedi' in the lavatory and possessing a lighter, endangering the safety of the flight.
The DGCA has revised air ticket refund norms, allowing passengers to cancel or change tickets without additional charges within 48 hours of booking, subject to conditions. The new rules also address name correction fees and medical emergency cancellations.
Mumbai and its metropolitan region are experiencing severe monsoon rains, leading to widespread waterlogging, transport disruptions, and the closure of schools and colleges. The India Meteorological Department (IMD) has issued an 'extremely heavy rainfall' alert, with some areas receiving nearly 200 mm of rain in 12 hours, prompting Chief Minister Devendra Fadnavis to urge residents to avoid non-essential travel.
A 63-year-old passenger from Kerala has been arrested in Bengaluru for allegedly sexually harassing a 24-year-old cabin crew member on a flight from Bahrain.
A passenger on an Air Arabia flight from Sharjah opened an emergency exit door and jumped from the aircraft while it was taxiing at Chennai International Airport. The passenger was apprehended by CISF personnel and is currently being interrogated.
A 21-year-old delivery executive died in Nagpur after his scooter was hit by a speeding motorcycle. The biker and pillion rider sustained injuries. Police have registered a case and are investigating.
Mumbai experienced heavy overnight monsoon rains, with some areas receiving over 200 mm in 24 hours, leading to widespread waterlogging, traffic congestion, and disruptions in suburban train services, particularly on Central Railway lines due to a track cave-in.
SpiceJet passengers experienced significant disruptions as flights were cancelled and delayed, leading to chaos at airports and a barrage of complaints on social media.
Gurugram police have arrested three individuals for allegedly robbing a passenger in an auto-rickshaw after offering him a lift. The incident occurred on April 10 when the victim was waiting for an auto-rickshaw outside the IFSC building in Sector 66. The accused, identified as Irfan, Sohail, and Ruksana, have been arrested by the crime branch.
West Bengal minister Agnimitra Paul defended the detailed application form for the Annapurna Yojana scheme, stating it ensures benefits reach only Indian citizens. She also announced stringent waste-related penalties and a 'Swachh App' to improve urban cleanliness.
After his arrest, the accused told police that it was his first time on a flight and he was feeling anxious.
Under the proposal, if a foreign carrier does not operate flights to a particular Indian airport for 'four consecutive IATA seasons', the regulator may suspend that airport authorisation.
Mumbai police arrested an auto-rickshaw driver for allegedly filming a woman passenger without her consent and attempting to blackmail and sexually exploit her.
A group of eleven women were booked for allegedly creating a nuisance and disturbing other passengers on the Bengaluru metro by singing loudly. The incident occurred on March 15th, leading to delays and inconvenience for fellow commuters.
Delhi Police arrest an off-duty Air India Express pilot accused of assaulting a passenger at Indira Gandhi International Airport.
Sacred spots and soaring peaks: Bucket-listing across the heartland. Roopa Unnikrishnan and her father journey through the heart of India.
Data reveals a disturbing trend of Indian worker deaths abroad, particularly in Gulf nations, alongside numerous complaints of exploitation and labour rights violations.
A 34-year-old bike taxi driver has been arrested in Delhi for allegedly molesting a female passenger during a ride. The woman reported the incident to the police, leading to the driver's arrest and the seizure of his motorcycle.
A Rapido bike taxi rider was arrested in Kalyan, Thane, for allegedly molesting a 26-year-old woman passenger and stealing Rs 1000 from her. The incident has also raised concerns about unauthorized bike taxi services and violations of transport regulations.
Bengaluru police have registered a case related to the death of Maharashtra Deputy Chief Minister Ajit Pawar in a plane crash, following a complaint by his nephew alleging a criminal conspiracy.
A man has been arrested for allegedly stealing signalling cables on the newly-inaugurated Delhi Metro corridor between Deepali Chowk and Majlis Park, causing disruption to the signalling system.
A scuffle occurred on a Delhi-Lucknow flight between an MLA and a passenger due to a dispute over alleged foul language. Police have launched an investigation.
Abhinav Bindra termed Air India's lack of information to the passengers as 'unacceptable'.
The airlines has been directed to pay a compensation of about Rs 1.4 lakh with nine per cent interest per annum from the date of travel, to former MLA and advocate Nizamudeen, the affected passenger.
